Sign up Apply for a pilot →
PartnersAboutContactSupport One platform for individuals, businesses and governments
Home / How quotes work
QUOTES · HOW QUOTES WORK

Plan first, price second

This site posts no price list for one plain reason: the same words — build me a website — can mean five pages or fifty, and one posted number would be wrong for both. The rule is this: you lay out what you need, we write the plan, and the scope and total go into the contract item by item. The number does not move once work starts. Additions are quoted and approved by you before anyone builds them.

Four steps to a quote

1

Explain the problem

Send a few lines about what you want solved. No brief-writing skill needed; send it rough and we ask the right questions in the reply. Plan and fixed price land together within one business day.

2

Review and approve the design

You see the design before anything is built. We revise until you approve it, and only then is the second payment due.

3

Build and test

Work moves by milestones, with a progress page you can open any time. You never have to chase anyone to find out where things stand.

4

Launch and ongoing support

The final payment is due only after launch passes your acceptance. Managed support after that runs month to month, numbers reconciled monthly.

What a quote spells out

Scope list

Which pages, which features, which languages, itemized. Anything not on the list is not in the price. Additions are quoted and confirmed by you first.

One fixed total

The total is set once and goes into the contract. Anything we think of midway outside your scope is our problem, not your bill. New work is always quoted before it is built.

Payment rhythm

40% to start, 40% when the design is approved, 20% when the work passes acceptance. Every payment matches a result you can point at. If acceptance fails, the next payment is not due.

Third-party costs

Domains, hosting, paid plugins and ad spend are paid by you straight to the provider, in accounts under your name; the money never passes through us. Domain and source code are yours on delivery — that goes in the contract.

Monthly services

SEO, ads, and hosting are signed monthly, reconciled in a monthly report. Unhappy? It stops next month. No reason needed, no long lock-in contracts.

Aftercare limits

Defects in the delivered work itself are fixed free for 30 days after a website launches and 60 days after an app release. What managed care covers follows your contract tier, in writing.

What each service includes

What each tier includes is listed here. Price follows scope in the plan, so read the content first.

Websites

Launch — get the website standing

  • 5–8 pages: home, services, about, contact — the skeleton first, chosen for your trade, no filler and nothing missing
  • Mobile first: fast to open, one tap to call, enquire or get directions
  • Contact form and map in place, so visitors can ask on the spot and navigate to your door
  • Titles, descriptions and a sitemap done once, so search engines index you properly

Business — a site that helps you sell

Everything in Launch, plus:

  • Online booking and payment: customers book and pay the moment they are ready — one less hand-off, fewer orders lost
  • Bilingual, Chinese and English: both markets served from one site
  • Testimonials and case pages: the work you have done and what customers said about it
  • Traffic analytics: how many visitors, where they came from, what they read, visible in your dashboard

Before handover we click through everything once: links, forms, mobile layout, the payment path.

Apps

Standard

  • Both apps plus admin backend, delivered together
  • Accounts and payments set up
  • Basic submission package: store listings and review materials prepared by us

Growth

  • Membership and subscriptions
  • Data dashboard
  • Connections to the third-party systems you already run

Custom Software

Single Module

  • One system for one department, nothing else disturbed
  • Delivered in 2–4 weeks, small steps first

Full Business

  • Departments connected; data entered once, usable everywhere
  • Phased rollout, one piece steady before the next goes live

SEO & AI Search

SEO

  • Technical fixes first: indexing, load and structure problems cleared
  • Content planned and produced around the questions customers actually search
  • Monthly rankings and traffic report, numbers reconciled with your own dashboard

AI Search

  • Everything in SEO
  • AI citation monitoring: when customers ask an AI, whether your name comes up, reported monthly
  • Q&A-style content layout: the questions customers ask, answered one by one on your site

Ads & Growth

Management

  • Ad spend paid by you directly to the platforms, accounts in your name
  • Landing page improvement advice included
  • Weekly report plus monthly review: where the money went and what it brought back, listed plainly

AI Staff & Automation

Pilot Role

  • One role to start, plugged into the channels you already use
  • Live in 2–3 weeks
  • Expand only once it meets the standard; if it does not, we tune it first, no hard sell

Multi-Role Managed

  • Several roles working together, hand-offs logged and reviewable
  • Tuned monthly
  • A dedicated dashboard: what each role did, visible any time

Combinations clients often buy together

Business Starter Bundle

Business website + 3 months of managed hosting + first month of SEO

For businesses going online for the first time: this bundle gets orders moving.

Growth Bundle

Website or app + ads management + AI search optimization

For teams that already have orders coming in and want more customers to find them.

AI Upgrade Bundle

Custom system workflow review + AI staff pilot role

For companies short on hands, where repetitive work keeps people pinned down: hand one role over first.

Scope not clear yet?

Read the deliverables on the service pages, or match by your situation.

SERVICES

Six core services

Deliverables and tiers for each service, itemized. Read content before money.

See all services →

SOLUTIONS

Start from your situation

The four most common situations, each with a ready starting path.

Find your situation →

RESOURCES

5 things to settle before building a website

An unclear scope makes an unreliable quote. Read this first; the money talk goes better after.

Read the article →

Lay out your case, get a plan first

The plan carries the itemized quote and lands within one business day. Keep it and shop it around if you like.

Get a free plan →