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SOLUTION · E-commerce & Retail

Selling on marketplaces, where the rules change overnight and the fees keep climbing; customers buy once and disappear, none of them staying yours.

Payment, shipping and multiple languages set up in one go

Product display and studio lighting in a warm gold studio
Connected oncepayments, logistics and languages all live before launch
Customers are yourscustomer list and orders land in your own store
Walked firstad click to payment, walked step by step before scaling
Two channels, two jobsmarketplaces bring volume; your store keeps the customers

Who it fits, and what gets in the way

Marketplace fees and rules change without warning, and the customer list is not in your hands

You tried building your own store; payment, shipping and languages jammed at every step, so it sits half-built

Ads brought traffic but no orders, and you do not know whether the block is the page or the price

A self-built store stalled halfway: payments failing, logistics unconnected, languages unfinished — half-built is the most exhausting state

Ad traffic arrives and does not buy, and nobody can say whether price, page or checkout is the block

Product display and studio lighting in a warm gold studio
Figure 1 · E-commerce & Retail

What you get

ComponentWhat is includedDeliverable
Your own storeAn independent store with payments, logistics and languages connected in one passA store that can take orders
Conversion walk-throughThe order path walked step by step; blocks fixed one by oneWalk-through record and fix list
Traffic landingSearch and ads land on your store; customers accumulate in your own baseMonthly traffic and conversion reconciliation

The fix

Set up your own store with payment, shipping and multiple languages in place at once, and the customer list in your own database. Smooth the ordering flow first: walk it yourself from ad click to completed payment and fix each sticking point. Once conversion holds, scale the ads. Marketplaces keep bringing volume; your own store keeps the customers. Two channels, two different jobs.

Services used

How it runs

1

Describe the situation

Which marketplace you sell on, what you sell, where it sticks

2

Set up the base

Payment, shipping and languages connected in one go; the customer list into your own database

3

Test an order end to end

From ad click to completed payment, walked in full; sticking points fixed on the spot

4

Scale the ads

Raise the budget once conversion holds steady; accounts reviewed weekly

Selling on marketplaces, where the rules change overnight and the fees keep climbing; customers buy once and disappear, none of them staying yours.

Tell us where it hurts first. Scoping and a written quote come before anything starts; looking costs nothing.
Or ask Leo, the assistant at the bottom right, first — get the questions clear before you write to us.

Talk it through →

Boundaries

Not included

  • Nobody will talk you out of marketplaces: they keep bringing volume; the store does the keeping
  • No promised sales: what is promised is connected channels and the conversion walk-through

What we need from you

  • Product and pricing data
  • Payment and logistics accounts in your name; we help connect them

How engagement and quoting work

Walk-through before quote: we walk your current order path, list the blocks, then scope the build. Scope written down; channels connected and accepted one by one. Category and current marketplace setup through the contact page.

Questions on this page

We still sell on marketplaces. Is our own store necessary?

Yes, and it does a different job: marketplaces bring volume; your own store keeps the customer list and repeat purchases in your hands. When marketplace rules change, your own base means you are not left exposed.

Can payment, shipping and multiple languages all be set up in one go?

Mainstream payment, shipping connections and multiple languages are set up in one go within the launch scope, written item by item into the plan — no tail of things left for after launch.

Do we keep the marketplace store?

Yes. The channels do different jobs: volume there, retention here.

Who do we call during a big promotion?

We rehearse the landing flow and service scripts before the event, keep the agreed rapid-response channel open during it, and reconcile traffic, conversion and complaints line by line in the debrief.

How do we start?

Send your category and current store setup through the contact page; we walk the order path first.

Related

Just Starting Out

Your first time taking the business online: you have something to sell, but no website that can take an order; buyers end up trading messages in a chat thread.

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Local Services

Clinics, law firms, contractors, restaurants, salons — businesses living on customers a few miles away. At peak hours calls go unanswered, and the shop Google shows searchers is the one next door.

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Companies & Teams

As the team grows, orders, stock and progress still travel by spreadsheet and group chat — who picked a task up, and how far it got, is anyone's guess.

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Selling on marketplaces, where the rules change overnight and the fees keep climbing; customers buy once and disappear, none of them staying yours.

Tell us where it hurts first. Scoping and a written quote come before anything starts; looking costs nothing.
Or ask Leo, the assistant at the bottom right, first — get the questions clear before you write to us.

Talk it through →